Need to Return a product?

To return a product at Gifts Delivered, you'll need to request a Return Merchandise Authorization (RMA) number. This can be done by contacting our service department at giftsdelivered@bcrc.net, or by telephone. NO returns of any type will be accepted without an RMA.

To request an RMA:
By phone: 847
Monday - Friday: 8 a.m. - 4 p.m. est
By e-mail: giftsdelivered@bcrc.net
We'll need the following information to authorize your return:
- Customer name
- Invoice number
- Item design number's
- Nature of the problem

In general, Gifts Delivered accepts returns on merchandise from select manufacturers within 30 days. However, Gifts Delivered reserves the right to authorize product returns beyond 30 days from the invoice date. IF the product is accepted after 30 days, credit will be issued toward one of the following:

• FUTURE PRODUCT PURCHASES

• A FULL CASH REFUND
• ORIGINAL SHIPPING CHARGES ARE NOT REFUNDED ON RETURNED ITEMS. Customers are responsible for all shipping charges back to Gifts Delivered on returned items, and Gifts Delivered will pay the shipping charges on the replacement or exchange items going back.
• SEND YOUR RETURN VIA COURIER TO THE ADDRESS BELOW: AND Gifts Delivered WILL COVER THE SHIPPING CHARGE
  • Gifts Delivered
    1517 Sixth Avenue
    New Brighton/PA
    USA
    15066/2219

Returns within 30 days from invoice date can be for exchange, replacement refund or credit at Gifts Delivered discretion. Please be aware that specific manufacturers have more restrictive return policies.