We take our customer care very seriously. While our aim is to make our
website easy to understand, and navigate we know there are times when you may
need a bit of assistance.
We have provided a number of ways for our Customer Care team
to help you:
For product information or assistance:
For service inquiries or assistance:
For customer support or assistance:
We will respond to you within 24 hours, during regular
business hours. All email correspondence is completely confidential. BCRC, Inc.
customers may also use our telephone support center to contact a
service representative during regular business hours:
Please send any specific information about your request so we
can direct it to the appropriate people:
Live Customer Care Center
Monday to Friday 8:00am to 4:00pm (EST)
Saturdays, Sundays and federal holidays please leave a
message. A customer representative will contact you within 24 hours of the
first business day.
Send your inquiries to:
Attention: Customer Care Center
1517 Sixth Avenue.
New Brighton, PA, USA